From resume building and interview prep to workplace skills training, career coaching, and job placement support, we are here to help you launch with purpose—and land with impact.
Career Exploration & Goal Setting
Identifying personal interests, skills, and career pathways
Self-Assessments & Personal Growth
SMART goals for employment and education
Labor market awareness (local and national trends)
Resume Writing & Job Application Success
Writing resumes for entry-level and skilled positions
Tailoring cover letters
Filling out paper and online job applications
Interview Skills Lab
Interview formats (in-person, virtual, panel)
Common interview questions and answers
Mock interviews with feedback
Professional Communication Skills
Verbal and non-verbal workplace communication
Writing professional emails and memos
Active listening and following directions
Earn your Critical Career Skills Professional Communication certification
Workplace Etiquette & Professionalism
Attendance, punctuality, and time management
Appearance and behavior expectations
Understanding workplace culture
Conflict Resolution & Teamwork
Managing stress and conflict on the job
Collaboration and team roles
Communication styles and problem-solving
Digital Literacy for the Workplace
Using email, Microsoft Office 365, and Google Workspace
Achieve your certification as a Microsoft Office Specialist in Word, Outlook, and Excel
Introduction to job search platforms (Indeed, NCWorks, LinkedIn)
Online application skills
Financial Literacy & Growing Personal Wealth
Budgeting and Paying Off Debt
Understanding deductions and benefits
Investing 101: How to Invest: For Beginners
Introduction to Basic Accounting
Customer Service Excellence
Foundations of customer interaction
Handling complaints professionally
Creating a service-first mindset
Time & Task Management: Mastering the Clock
Prioritizing tasks
Daily planning tools (digital and paper)
Meeting deadlines effectively
Workplace Safety & Compliance Basics
OSHA 10 general awareness
Safety signage and reporting incidents
Soft introduction to industry-specific protocols
Career Portfolios & Social Media Profiles
Building a career portfolio
Creating or refining a LinkedIn profile
Showcasing digital badges and certificates
ATTAIN YOUR PROFESSIONAL CERTIFICATION
How to earn and use Career Readiness Certificates
Preparing for NCRC (WorkKeys), OSHA 10, or ServSafe
Exploring apprenticeships and training programs
