Amid a national shortage of 911 operators, Piedmont Community College (PCC) has partnered with Richmond Community College (RCC) to offer a 911 Telecommunications and Operations degree.
Students will develop an understanding of public safety communication systems while gaining practical experience in office software, technical writing, math and statistics, and cybersecurity. The curriculum also covers communication and interpersonal skills, local government finance, GIS, leadership and supervision, project coordination, time and organizational management, and grant writing. Additional focus areas include computer and network fundamentals, mental health awareness, and adapting to evolving technology in emergency communication settings.
Enrolled students will complete 47 hours at PCC and the final 18 hours online through RCC.
Courses
| General Education | |||
| Communication | |||
| Course Number | Course Title | Credits | College |
| ENG 111 | Writing & Inquiry | 3 | PCC |
| Choose One: | |||
| COM 120 | Intro to Interpersonal Comm | 3 | PCC |
| COM 231 | Public Speaking | 3 | PCC |
| Humanities/Fine Arts | |||
| Choose One: | |||
| ART 111 | Art Appreciation | 3 | PCC |
| ART 114 | Art History I | 3 | PCC |
| ART 115 | Art History II | 3 | PCC |
| HUM 110 | Technology & Society | 3 | PCC |
| HUM 115 | Critical Thinking | 3 | PCC |
| MUS 110 | Music Appreciation | 3 | PCC |
| MUS 112 | Intro to Jazz | 3 | PCC |
| Social/Behavioral Sciences | |||
| Choose One: | |||
| PSY 150 | General Psychology | 3 | PCC |
| SOC 210 | Intro to Sociology | 3 | PCC |
| Natural Science/Math | |||
| MAT 152 | Statistical Methods I | 4 | PCC |
| Major Hours | |||
| Core | |||
| EME 111 | 911 Communications & Operations I | 3 | RCC |
| EME 112 | 911 Communications & Operations II | 3 | RCC |
| EME 211 | Advanced 911 Communications & Operations | 3 | RCC |
| GIS 110 | Survey of GIS/GPS | 1 | RCC |
| GIS 111 | Intro to Geographic Info System | 3 | RCC |
| PAD 151 | Intro to Public Administration | 3 | PCC |
| Other Major Hours | |||
| BUS 115 | Business Law | 3 | PCC |
| BUS 137 | Principles of Management | 3 | PCC |
| BUS 153 | Human Resource Management | 3 | PCC |
| CTI 120 | Network & Security Foundation | 3 | PCC |
| HSE 225 | Crisis Intervention | 3 | PCC |
| PAD 152 | Ethics in Government | 3 | PCC |
| PAD 251 | Public Finance & Budgeting | 3 | PCC |
| PAD 252 | Public Policy Analysis | 3 | PCC |
| POL 120 | American Government | 3 | RCC |
| WBL 111 | Work Based Learning I | 1 | RCC |
| WBL 115 | Work Based Learning Seminar | 1 | RCC |
| Choose One: | |||
| SOC 220 | Social Problems | 3 | PCC |
| SOC 225 | Social Diversity | 3 | PCC |
| Other Required: | |||
| ACA 122 | College Student Success | 1 | PCC |
| PCC – 47 | |||
| RCC – 18 | |||
| Total | 65 |
