Support

Your laptop comes with a 1-year depot warranty and all support is provided by Lenovo. If you need technical assistance click the button below to access the Lenovo support page:

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Initial Setup Instructions

Follow these instructions to setup your new laptop.

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Disable Windows 11 S Mode

If you wish to install software outside of the Windows App Store then you may want to disable Windows 11 S Mode. When you disable S mode it is permanent and can’t be re-enabled.

Please Note: You must disable Windows 11 S mode to use Respondus for testing.

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Factory Reset

This factory reset will restore your computer as you received it – like brand new! Click the button below for instruction on how to factory reset your Lenovo IdeaPad.

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Laptop Specifications

PERFORMANCE
ProcessorIntel Pentium Silver N5030 (4C / 4T, 1.1 / 3.1GHz, 4MB)
GraphicsIntegrated Intel UHD Graphics 605
ChipsetIntel SoC Platform
Memory4GB Soldered DDR4-2400
Memory SlotsMemory soldered to systemboard, no slots
Max Memory4GB soldered memory, not upgradable
Storage64GB eMMC 5.1
Storage Support64GB eMMC 5.1 on systemboard
Card ReaderMicroSD Card Reader
OpticalNone
Audio ChipHigh Definition (HD) Audio
SpeakersStereo speakers, 1.5W x2, Dolby Audio
Camera0.3MP
Microphone2x, Array
BatteryIntegrated 32Wh
Max Battery LifeMobileMark 2018: 8 hr
Power Adapter45W Round Tip (2-pin, Wall-mount)
DESIGN
Display14″ HD (1366×768) TN 220nits Anti-glare
TouchscreenNone
KeyboardNon-backlit, English
Case ColorIce Blue
Surface TreatmentIMR (In-Mold Decoration by Roller)
Case MaterialPC + ABS (Top), PC + ABS (Bottom)
Dimensions (WxDxH)327.1 x 235 x 17.7-17.9 mm (12.88 x 9.25 x 0.69-0.7 inches)
WeightStarting at 1.4 kg (3.09 lbs)
SOFTWARE
Operating SystemWindows 11 Home in S mode, English
Bundled SoftwareMicrosoft 365 Personal
CONNECTIVITY
EthernetNone
WLAN + Bluetooth11ac, 2×2 + BT4.2
Standard Ports2x USB 3.2 Gen 11x HDMI 1.41x Card reader1x Headphone / microphone combo jack (3.5mm)1x Power connector
SECURITY & PRIVACY
Security ChipFirmware TPM 2.0
Fingerprint ReaderNone
SERVICE
Base Warranty1-year, Depot
Included UpgradeNone
CERTIFICATIONS
Green CertificationsENERGY STAR 8.0ErP Lot 3RoHS compliant

Contact

Information Technology
336-322-2300
support@piedmontcc.edu

Regular Hours

Monday through Thursday
8am to 5pm
Friday
8am to 4pm

Maintenance Windows:
Th 12a – 1a
Su 3a – 10a