IT Quick Start Guide
Adobe Sign
Alertus – Pacer Emergency Broadcast System
Artificial Intelligence
Finance & Budget
Form Router – Digital Forms
BEA 369EE -6b6d-4400-b8ac-6b8619f9edba advgb-accordion-wrapper” data-collapsed=”true”>
Free Student Laptop
Microsoft Office 365
- Backing up your desktop and files to OneDrive.
- Bookings – Microsoft scheduling tool
- Disable Microsoft Teams Auto-Start
- Free Office 365 Applications
- Microsoft 365 CoPilot Introduction & Training
- Microsoft’s Office 365 Training Center
- Office 365 Quick Start.
- Office 365 – Outlook Web App for Email & Calendars
- Office 365 – Mail Setup – Android Setup
- Office 365 – Set up Office 365 on your iPhone or iPad
- Office 365 – Setup Office 365 on your Android
- Office 365 – Installing on a PC or Mac
- OneDrive – 1TB of Free storage
Miscellaneous
- Deep Freeze – System Restore
- Free Student Laptop Support
- Free Student Laptop Factory Reset
- Help Desk Portal Login Instructions
- How to turn off HP wireless on printers
- Install software using PCC Company Portal
- IT Discounts – Free Office365 & discounted software
- Rise Vision Overview
- YuJa Video Platform Overview
Mobile App
Password Self-Service Portal
Phones
Yealink Phones
Technology Enhanced Classrooms (TEC)
Teleworking
Virtual Desktop – VDI
Virtual Private Network – VPN
Wireless Presentations – AirServer
Zoom Video Conferencing / AI
- ABC’s of logging into Zoom SSO & Info
- AI Companion meeting summary
- AI Companion: Setup, Tips, and Demo
- AI Companion Overview
- Basic in-meeting navigation
- How to join a meeting
- In-meeting chat & reactions
- Share your screen, video or audio
- Scheduling from web or desktop
- Zoom security basics
- Zoom basic video tutorials
- Zoom Third-party AI reader Security Update
- Zoom AI Companion on the Web information
Quick Links
- Colleague Self-Service
- Email / Office 365
- Help Desk Request Portal
- Mobile App
- Password Enrollment
- SharePoint Intranet Site
- Student Printing – PaperCut
- Technology Enhanced Classrooms
- Training
- Virtual Desktop – VDI
IT Forms
News & Info
Contact
Information Technology
336-322-2300
support@piedmontcc.edu
Regular Hours
Monday through Thursday
8am to 5pm
Friday
8am to 4pm
Maintenance Windows:
Th 12a – 1a
Sa 3a – 10a
Self-Service & Colleague:
Nightly 1:15am – 6:30am
